Member notices

Voting for the Board elections closed on 31 August.  The results are as follows:

  • Gill Bickle                     ELECTED
  • Peter Black                  ELECTED
  • Julie Lees                     ELECTED
  • Joshua Smith               ELECTED
  • Tess Christie                  NOT ELECTED
  • Anthony Harvey          NOT ELECTED
  • Brenda Rennie             NOT ELECTED

Those elected will commence their three-year term on Friday 3 September 2021.

If you subscribe to the ABDO professional indemnity policy, please note some important changes are being made to the terms and conditions in respect of the Association of Dispensing Opticians Medical Malpractice group policy.

Please read full details here and take action if required. 

ABDO is calling for your feedback as it launches a review of the syllabus of its FBDO qualification to ensure that student dispensing opticians are prepared for the roles of the future.

ABDO’s Level 6 diploma in ophthalmic dispensing enables students to register with the GOC and practise using the protected title of ‘dispensing optician’. The syllabus sets out which areas students study, and the depth and breadth of what they study in each area.

Read the consultation paper and respond here. The consultation closes on 22 July 2021.

If you need the ABDO professional indemnity insurance policy details for your GOC retention you can find all of the information  on your new PI certificate available online after you have logged into the ABDO website.

This is available to all members who subscribe to our policy and who have paid their membership for the current year.  If you are on a direct debit this will only update to the current year after the first payment has been taken.

Click here to you pay by direct debit and would like to set up PI.

Letter from PCSE

Dear Colleague

This is a quick reminder about the upcoming changes to paper GOS forms and information about moving online, including an invitation to book your place on the next PCSE webinars.

New style paper GOS forms – less than a week to go

If you haven’t made the switch to online GOS yet, please be aware that all paper GOS claims dated from 1 February 2021 must be submitted using the new style scannable GOS forms. New paper GOS forms, are available to order from the PCSE portal.

Old paper GOS forms should only be used for any claims up until 31 January 2021 – any claims after this date using the incorrect form will be rejected.

If you are planning on using the new paper forms instead of submitting claims online we have created a number of video guides which will be available on the PCSE YouTube channel during this week. Please note, the paper scanning process is automated, which means that forms with missing or incorrect data will be automatically rejected and returned, even if the error seems minor.

You must download new style batch headers here and attach them to new paper forms. If you are sending paper claims for sight tests carried out prior to 1st February, you should use the old forms but these must be submitted separately with the old style batch headers to ensure they can be processed effectively.

Not yet moved to online GOS claims?

If you have not moved to online GOS via your PMS or directly via PCSE Online yet make it a priority this week to avoid your staff having to adapt to the new style forms on 1st February.

By moving online you will be joining over 50% of optical practices throughout England who are already benefitting from:

  • No rejected claims – The system checks that you’ve completed all mandatory fields before you submit the claim
  • Detailed monthly statements – Reconciliation has never been easier. Monthly statements include payments by claim type and even link back to individual claims
  • Saving time and money – Reduced resource costs to manually process and post claims

Don’t just take our word for it – click here to find out what other contractors are saying about the online GOS claims service.

Want to know more about using PCSE Online to submit GOS claims? Book your place on our webinars or watch our videos on YouTube

We are holding a webinar on 28 January, hosted by Katrina Venerus, where you can find out more about the benefits of moving online and how to submit electronic GOS claims using PCSE Online. This is also your chance to ask questions and have us demonstrate any specific scenarios you would like to see.

Sign up to the webinar by clicking here.

For more information about moving online, including how to make claims and set up users visit our YouTube channel.

Thank you for your time. Stay safe.

Best wishes,

The PCSE Team

Following changes to the structure of the fund two additional places for elected trustees have been created.

Two valid nominations were received and Keith Cavaye and Heather Hows have been declared elected. In addition the ABDO Board have nominated Lynda Matthias as one of their four nominated Trustees. The other three are David Kirk, Maureen Taylor and Sally Williams.  Jo Holmes who is the only other elected Trustee is currently the interim chair.

The ABDO Benevolent Fund exists to help members or their dependants in times of need. All enquiries should be directed by email to Jane Burnand or telephone 0207 2985102

ABDO CPD is launching new online CET sessions to help support ABDO members with their professional education requirements during the coronavirus disruption.

We are aware many members will be concerned about their ability to obtain interactive CET points during social-distancing measures. From Monday 6 April online peer discussion sessions will be available exclusively for ABDO members.

Peer discussion is an interactive form of CET with discussion of pre-determined cases or scenarios with peers. Successful completion of an online peer discussion session will enable members to achieve 3 interactive CET points.

These sessions are limited to 10 participants by the GOC, therefore we will be repeating the same sessions regularly over the coming weeks. We urge anyone who books on a session but then is not able to take part to cancel their place as soon as possible, allowing other members to take part.

The sessions will be delivered using the GoToMeeting conferencing platform and will require a strong internet connection. All participants will be required to take part in the session using both audio and video. We strongly recommend the use of headphones if you have them, as they help to enhance the sound quality for all involved.

We will be running a dispensing-based peer discussion, as well a session that is only available for contact lens practitioners. We will add in new sessions and discussion topics as we are able. For more session details visit the events pages of the ABDO website.

Alongside the new online peer discussions, our regular monthly interactive CET webinars will continue. We look forward to welcoming past ABDO president, Fiona Anderson, who will be delivering our next CET webinar on Tuesday 28 April. Fiona will be testing the fine line that can be found between selling and excellence in patient care in optical practice.

Visit the events section to book your peer discussion and webinar places.

Due to rapidly changing circumstances in relation to government and public health advice for COVID-19, ABDO has made the difficult decision to cancel all planned ABDO regional CET face-to-face events with immediate effect until mid-July. We will look to postpone some events to later in the year where possible but anticipate a number of events will not be able to be replaced in 2020.

We are aware many members rely on ABDO to support them in acquiring their mandatory minimum CET points, and that ABDO regional CET events form a large part of this.  ABDO is committed in delivering the member benefit of the provision of sufficient CET to attain at least your minimum CET requirement over the CET cycle, with a full variety of competencies. Regular, monthly CET via distance learning article in Dispensing Optics and interactive CET via monthly webinars will continue to ensure the minimum annual requirement of 6 CET points can easily be obtained by ABDO members.

Additionally, we are exploring further options of interactive online delivery of CET and will continue to keep members informed of developments. As usual, any members with concerns about their mandatory CET requirements can contact ABDO CET to discuss their circumstances at or telephone 01206 734155.

If you are yet to complete your GOC registration and you have ABDO professional indemnity insurance, you will be able to find the details you require on you members profile online on your insurance certificate.

The membership team are in office on Friday but will not be able to answers emails over the weekend regarding this so please be aware of this.

In order to view your Professional Indemnity Insurance information required for your GOC retention, please log in to, click Students and members then View your Professional Indemnity Insurance certificate.

On the day of the climate day demonstrations ABDO is embarking on its own way to help. For the 2020 membership renewal process we are changing the way we communicate with our members.

All renewals will be done electronically with no paper versions sent out. We will also be discontinuing with membership cards and benefit brochures.

Our aim is to become paperless so receipts will be available online along with Professional indemnity insurance certificates and a certificate for membership for the current year.

Direct debit schedules advice will also be found on your online account for the subsequent year.

Emails will be sent out in the second week in December so we just wanted to let you all know about the new system well in advance so you register an email address or to make sure we have the correct details for you.

ABDO hopes you will embrace these changes and help us do our bit for the world.