Dispensing optician, home-based

Job title

Dispensing optician, home-based

Job description

About the Role
We’re looking for a qualified Dispensing optician to join our domiciliary team in a home-based sales role.
After our opticians carry out eye examinations in care homes and residents’ own homes, you’ll follow up by phone with patients and/or their next of kin to talk through the results, explain any recommendations or referrals, and – where spectacles or other optical products are advised – finalise and confirm the sale. This is a telephone-based consultation and sales role rather than a bench-dispensing post, so we’re looking for someone who’s just as confident on the phone as they are with clinical dispensing knowledge.
This is a fully remote position, so you’ll need a quiet, professional space to work from home and a reliable internet connection.

What You’ll Be Doing
Following up by phone with patients and/or their next of kin after domiciliary eye exams to explain results and recommendations
Recommending suitable frames, lenses, and coatings based on each patient’s prescription and lifestyle
Handling questions and pricing conversations confidently to convert enquiries into confirmed orders
Processing orders accurately, checking all dispensing details are correct
Keeping clear records of calls and following up promptly where needed
Working closely with our field-based optometry team for a smooth patient journey
Providing patient, compassionate care — especially important with elderly or vulnerable residents

About You
Qualified Dispensing optician (GOC registered) with substantial dispensing experience
Confident, personable telephone manner with genuine sales ability
Comfortable discussing pricing and closing sales without being pushy
Strong understanding of prescriptions, lens types, and coatings
Patient and empathetic, especially when speaking with elderly or vulnerable people
Good IT skills, comfortable using phone and dispensing software systems
Self-motivated and disciplined when working independently from home

Business website

Opticall

Salary

DOE

Working hours

Mon - Fri 9 - 5.30

Closing date for applications

2026-09-22