You can find the following articles in the latest Hot Brief from LOCSU:
New PCSE online form for Ophthalmic Payments enquiries
In response to feedback from practices and colleagues across the optical sector, PCSE is introducing a new, simple online form for all ophthalmic payment queries.
Remember to register your practice(s) with PCSE Online
You need to register your practice with PCSE Online to enable you to use the new online form and contact PCSE with queries. Registering also ensures you receive regular communications and updates from PCSE, as well as the ability to order GOS stationery.
Sending supporting information for queries
If you have submitted a query to PCSE and they have requested you to send them supporting information by post, please ensure you mark the envelope for the attention of the ‘Ophthalmic Payments Query Team’ and also quote the case reference number that relates to your query found on your batch header.
Submission dates for GOS claims
PCSE would be grateful if GOS forms could be submitted to them on a weekly basis rather than sending them all one or two days before the submission cut-off date.