Film features 'Customer Whisperer' Kate Hardcastle MBE
Haydn Dobby explains the art and craft of reflective practice
Sponsorship from Essilor brings initiative to fruition
Deal reported to be worth more than 7.2 billion euros
Recipients commended for their "enormous contribution and dedication"
Christophe Pillet "ideal chairman" for Paris awards
Dr Michael Crossland to present on paediatric low vision
Fitness to practise impaired due to "abuse of position"
Calls for consultation on patient confidentiality