Showing Covid-19 the door

Only staff touch the door

Norville Opticians in High Street, Keynsham, Bristol, has installed a hands-free arm pull handle as an extra measure to keep patients and staff safe.

“The handle is ideal for us,” said practice manager, Beth Bracey. “We are a busy High street practice operating a Covid-safe practice and our staff are the only ones who touch the door.

“We wear PPE aprons and gloves when interacting with customers, wash hands frequently, are appointment-only, and have sanitising gel stations throughout the practice.

“However, we wanted to go the extra mile and explore what other measures were available to keep staff and customers safe.

“We discovered the AV Arm Pull Handle, and with this fitted to our front door we can now admit customers for their appointments just using our arms. This is in addition to our other measures and adds an extra layer of safety to our practice for our customers and staff.”

The Norville Group of practices in the South West were acquired by the Hakim Group in summer 2020, bringing investment to the group and securing its future.