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I am writing to provide an update on processing of CPD claims through PCSE. As you will be aware the claim window for 2024 CPD claims opened in early December 2025, and this window remains open until 31 March 2026. However, from 1 January 2026, the PCSE Online claim form began automatically displaying the claim year as 2025 instead of 2024. This technical error occurred when the system switched over at the start of the new year, and PCSE are unable to correct this while the claim window is open.
Please be assured that all claims submitted during this window will be treated as 2024 claims and corrected after the window closes. PCSE has written to the Ophthalmic community, and to any Ophthalmic Performer who submitted or started and saved a CPD claim up to 31 December 2025, to provide this update. PCSE are advising Performers to submit only one claim for the 2024 period (1 January–31 December 2024). Please note that all claims submitted in the CPD claim window (8 December 2025 to 31 March 2026) will be treated as 2024 claims and corrected after the window closes.
Performers are advised of the following :
Kind regards
Carol Reece
Head of Oversight & Delivery Dental and Optometry
Primary Care and Community Services
NHS England