ABDO advice on covid-19

This page summarises the latest advice during the COVID-19 outbreak. Scroll down for advice by country and FAQs for practitioners and the public.

Healthcare registrants to self-isolate on return to England from high-risk countries

Registered healthcare professionals, including optometrists and dispensing opticians, will no longer be exempt from the requirement to self-isolate for 14 days when returning from high-risk countries. The government announcement brings all registered health and care workers in line with the general public.

The original exemption was to help healthcare professionals aboard return to the UK to work. However, now people are starting to travel abroad for holidays, the government has changed its advice. Scotland, Wales and Northern Ireland are responsible for their Covid-19 regulations so advice my vary in these countries. 

Self-isolation period extended to 10 days

The UK’s Chief Medical Officers confirmed yesterday, 30 July, that the UK would extend the self-isolation period from 7 to 10 days for those in the community who have symptoms or a positive test result.

The change is in response to emerging evidence that people might remain infectiousness between seven and nine days after illness onset. Read more.

PPE suppliers
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Return to practice resources
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PPE advice and guidance
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Manufacturer frame cleaning advice
click here
NEW: further guidance on dispensing and contact lenses
click here
Domiciliary care
click here

Follow the links for information specific to each nation

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Northern Ireland
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More information

Clock here for the latest GOC updates and guidance related to the COVID-19 (coronavirus) emergency.

General Optical Council (GOC) statement on contact lens aftercare during COVID-19 emergency

The GOC statement can be found here.

General Optical Council (GOC) statement on Continuing Education and Training (CET) during COVID-19 emergency 3 April

1. Along with all other healthcare regulators, the GOC has signed a joint regulatory statement which acknowledges that registrants will need to act differently and deliver care in different ways during the COVID-19 emergency in line with Government and public health guidance. The GOC will take account of this in fulfilling its regulatory functions along with the following statement.

CET requirements
2. All registrants have requirements which must be completed by the end of the three-year CET cycle on 31 December 2021. The requirements can be found here.

3. All registrants are expected to complete a minimum of six points of CET on an annual basis (this may be reduced if a registrant has joined the register part way through the year).

Changes to CET expectations as a result of COVID-19
4. It is important for our registrants to maintain and develop their knowledge, skills and performance, even during this emergency. This is particularly the case if they are required to undertake activities that they do not normally undertake. While registrants are encouraged to work up to the limits of their competence, refresher training may be needed.
5. Given that we are not yet at the mid-point of the three-year CET cycle, the overall cycle requirements for CET will remain in place to be completed by 31 December 2021.
6. However, the GOC acknowledges the difficulty which registrants will experience in achieving the annual expectation of six CET points and will waive this requirement for 2020.

Peer review
7. To ensure that registrants do not put themselves at risk of contracting or spreading COVID-19, we will automatically allow all registrant-led peer reviews to be conducted using video-conferencing technologies. This includes video-conferencing via Microsoft Teams, Zoom and Skype, but other technologies may also be used.
8. All other requirements for registrant-led peer review remain in place, including the minimum period of one hour and the need to have this approved by the GOC in advance. Details can be found in the CET registrant guide 2019-21 here.

The GOC will keep this statement under review
9. Next routine review due: not later than 30 April 2020.

GOC statement on supply of spectacles and contact lenses

The GOC has published a new statement on the supply of spectacles and contact lenses, which allows registrants to use their professional judgement to decide whether it is necessary for a patient to attend for a sight test or contact lens fitting/check in order to supply spectacles and contact lenses. This follows the publication of a statement for education providers yesterday on the ability to adapt education delivery approaches during this time.

The GOC has also signed a joint regulatory statement on remote consultation and prescribing which is particularly relevant during this period of social distancing.

Further statements to support optometrists, dispensing opticians, optical students, optical businesses, the education sector and other stakeholders will be published over the coming days and weeks.

Consultation forms to download:

Spectacle lens telephone review form

Contact lens telephone review form



You can read all guidance from the College of Optometrists for the COVID-19 outbreak here.

The College of Optometrists and Royal College of Ophthalmologists joint statement on COVID-19 and viral conjunctivitis can be read here.

CCGs that commission MECS have agreed to proceed to offering remote consultations for MECS where possible within current contracts. Following all the announcements – Primary Eyecare Services have outlined that all MECS should have a telephone/video consultation in the first instance and face to face arranged where necessary.

Practices should note the triage form is in addition to the usual clinical triage forms used in various parts of the country.

ABDO can confirm that the professional indemnity we provide to our MECS accredited CLOs will cover the provision of MECS services in this way during the COVID-19 situation.  All record keeping should include information to support the decision made in how care is delivered.

An example of one telemedicine guide from the Primary Eyecare Company can be found here: Telemedicine Guidance

The Government has updated the list of essential workers which applies throughout the UK.

The exceptions in relation to optical practices and optical staff include the following:

Medical services (such as dental surgeries, opticians and audiology clinics, physiotherapy clinics, chiropody and podiatry clinics, and other professional vocational medical services).

Please note this is to provide essential/urgent care only.

ABDO has developed a form for employers to complete if staff require their child/children to attend school as they will be providing or supporting essential eye care in practice. 

Dear Sir/Madam,


I appreciate that the current situation relating to school closures is creating challenges that are new and difficult to manage in this unprecedented time.

There is a child/children attending your school [INSERT NAME(S)] whose parent [INSERT NAME] work for [INSERT NAME OF COMPANY].

The Company is a provider of eye health care, working as part of the NHS primary care provision to maintain the delivery of essential and urgent eyecare to the public during the COVID-19 pandemic. Essential eye health care provided in practice removes the need for patients to attend GP surgeries and hospitals for eye health care. Therefore as a result, we have a ‘duty of care’ to maintain service. Without our support, the provision of eye health care would be effected.

As the company provides care in optical practices, in the community, it is not possible for essential work tasks to be done from home.

As an essential worker, providing and supporting essential NHS eyecare services, could you please enrol the child’s/children’s attendance at school during the closure period.

Please make contact if you require further information. I have provided the link to the Government website below as well as the abstract where opticians are listed within the exceptions:


Medical services (such as dental surgeries, opticians and audiology clinics, physiotherapy clinics, chiropody and podiatry clinics, and other professional vocational medical services)”

Yours sincerely

[Insert company name]

Copy and paste above or download template.  

Frequently asked questions – COVID-19

The Association of British Dispensing Opticians (ABDO) has provided this advice and guidance for members on situations they may encounter during the COVID-19 pandemic. These FAQs were written on 17 March (am) and will be updated where necessary as the situation evolves. 

The advice to practices is to ask any patient that feels unwell, in any way, to not present to the practice at all. The Government advice provided to the public is to self-isolate if they are showing symptoms that could be COVID-19 therefore patients attending optical practices for eye care should not be a risk. Practices should not deliver care to patients who have COVID-19 as they are not in supply of PPE. OFNC advises that cleaning of practices is carried out more regularly at this time and it is not unreasonable to ask patients who attend to wash their hands on entering or use hand sanitiser. The usual formal sanitising procedures should be adhered to as stated in the ABDO advice and guidelines on our website:

Principles of Cleaning, Sterilisation & Disinfection

4.4.1 There are numerous pieces of equipment that regularly come into contact with patients e.g. trial frames, chin rests, refractor heads, hand held occluders and rulers, as well as ophthalmic devices which come into direct contact with ocular tissues e.g. tonometer heads, gonioscope and other contact lenses. It is essential that they are all appropriately decontaminated, for example by wiping headrests and/or chin rests with a disinfectant wipe, to reduce the risk of transmission of infection.

There are three levels of decontamination:

Cleaning – The removal of organic and inorganic debris from a surface which might support micro-organisms and provide insulation that reduces the efficiency of disinfecting or sterilisation procedures. Detergents and ultrasonic cleaners are frequently used for cleaning purposes.

Disinfection  A treatment that reduces the number of viable micro-organisms but not necessarily bacterial spores or some viruses. Disinfection can be achieved by physical methods such as heat or by the use of chemical disinfecting agents. Chemical disinfection can be an uncertain procedure as it involves an integration between the chemical used, the micro-organism and exposure time.

Sterilisation – A treatment, which completely kills or removes all kind of micro-organisms including spores. Sterilisation can be achieved by ionising radiation, by gaseous ethylene oxide, by gaseous hydrogen peroxide, by low pressure steam and formaldehyde, by filtration, by dry heat (hot air oven) or by moist heat (autoclave).

4.4.2 To be effective all items must be physically clean before being exposed to any sterilisation or disinfection process.

4.4.3 Not all equipment, however, needs to be sterile before use and the following is a general guideline:

Sterile – Equipment introduced into a sterile body area or in contact with a break in the skin or mucous membrane.

Disinfected – Equipment in close contact with body surfaces or intact mucous membranes, such as the ocular surface e.g. tonometer heads, gonioscope and other contact lenses.

Clean – Equipment not coming into close contact with mucous membranes or sterile body areas e.g. trial frames, refractor heads.

4.4.4 Surfaces in the consulting room should be cleaned after every patient with detergent and water unless contaminated with body fluids. If contaminated with body fluids a chlorine-based disinfectant should be used. All consulting rooms should have access to a wash hand basin and it is good practice for this to be within the consulting room

This is a personal decision. Member, staff and patient safety is our priority. We would advise members to follow the Government’s advice and inform the necessary NHS primary care teams and commissioners, if you deliver enhanced services, as well as LOCSU, of your temporary closure. If ABDO can provide any further support during this time please contact our membership department. Our policy lead is working with the Optical Confederation partners to try and agree a financial support package from the NHS for optical practices who will be forced to close during this time.

Covid-19 support for business.



The advice up until 17 (am) March from the Royal College of Obstetricians and Gynaecologists (RCOG) was, if you are pregnant you are more vulnerable to getting infections than a woman who is not pregnant. You should wash your hands regularly, going to and from home, from and to work etc. Due to this advice and the latest Government advice on social distancing, we would recommend pregnant members take precautions as those with underling health problems, have been advised to do and monitor the updates provided on the RCOG.


Patients booking in by telephone or online who meet the case definition should be directed to NHS 111.

An unwell patient with a relevant travel history should be identified when they book in at reception and immediately placed in a room away from other patients and staff. If COVID-19 is considered possible when a consultation is already in progress, withdraw from the room, close the door and wash your hands thoroughly with soap and water.

Avoid physical examination of a suspected case. The patient should remain in the room with the door closed. Belongings and waste should remain in the room. The patient and any accompanying family should remain in the room with the door closed.

Advise others not to enter the room. If a clinical history still needs to be obtained or completed, do this by telephone.

If entry to the room or contact with the patient is unavoidable in an emergency, wear personal protective equipment (PPE) in line with standard infection control precautions, such as gloves, apron and fluid resistant surgical mask (FRSM) and keep exposure to a minimum. All PPE in full should be disposed of as clinical waste.

Should the patient need to use the toilet, they should be allocated a WC for their sole use. Instruct the patient to wash their hands thoroughly after toileting, and return directly to the room they have been isolated in and close the door. The toilet should be taken out of use until cleaned and disinfected following the decontamination guidance.

Ask the patient to call NHS 111 from their room, on their mobile.

Once a possible case has been transferred from the primary care premises, the room where the patient was placed should not be used, the room door should remain shut, with windows opened and the air conditioning switched off, until it has been cleaned with detergent and disinfectant, as should all of the practice. Once this process has been completed in line with the procedures within

the practice can be put back in use immediately.


The GOC has relaxed the regulations on these points during the COVID-19 situation, to enable practitioners to use their clinical judgement to be able to post spectacles and contact lenses to patients unable to attend practices due to self-isolation. ABDO, AOP, CoO, and FODO have designed a telephone review form (for both CLs and Spectacles) to assist with providing services this way.

The Royal College of Ophthalmologists and College of Optometrists have confirmed that the information in relation to the AAO advice should be disregarded.  Please refer to the advice issued.

The Government has provided advice for the self-employed.

COVID-19: guidance for employees, employers and businesses